Privacy Policy

General

As [Settings > Contact: Ticaret Unvanı], we take the privacy of the personal data you share with us through Kalkan Nirvana Rent a Car seriously. This policy explains which data we collect, why, and how we protect it.

Data We Collect

• Identity and contact details: Name, surname, e-mail address, phone number, address.
• Reservation details: Rental dates, location, selected vehicle and extras.
• Identity verification details: Turkish ID number or passport number (required by payment regulations and the rental agreement).
• Technical data: IP address, browser information and usage data collected through cookies.

Card Details

Your credit/debit card details are not stored by us. Payments are processed through licensed payment institutions and the banks' 3D Secure infrastructure. Your card number is transmitted to the relevant institution over an encrypted connection solely to complete the payment.

How We Use Your Data

• Creating, approving and managing your reservation
• Processing and accounting for payments
• Concluding the rental agreement and meeting our legal obligations
• Contacting you about your reservation
• Improving the quality of our service

Sharing Your Data

Your personal data is shared only to the extent necessary to provide the service, with payment institutions, insurance companies and legally authorised public bodies. Your data is never sold or rented to third parties for marketing purposes.

Security

All data transmitted on our site is encrypted with SSL/TLS. Sensitive personal data is stored encrypted in our database and access to it is restricted by authorisation.

Contact

If you have any questions about our privacy practices, you can reach us at [email protected].